No. We operate on a drop model. Stock is ultra-limited and moves fast—once a piece sells out, it is unlikely to  be restocked. Sign up for drop alerts on social so you don't miss the next release

Orders are cancelled if a final unit sells out during peak drop traffic or if payment details fail security verification. Refunds are issued instantly upon cancellation. If you need further details regarding your specific order, contact support with your order number.

Enjoy complimentary standard shipping on all UK orders over £49. Free shipping is automatically applied at checkout—no code needed.

Please allow 1–2 business days for our team to pack and ship your order. Once dispatched, you’ll receive a shipping confirmation email complete with your tracking link.

Standard transit times are between 4–7 business days.

Tracking Options: You can track your order directly through your shipping notification email, your order confirmation page, or by logging into your account.

Once an order is placed, our warehouse begins processing it immediately, so we’re unable to make edits on our end.

If you made a typo, we recommend contacting the carrier directly as soon as possible to update your delivery address or arrange a local pickup.

We do not offer direct exchanges at this time. However, you can return your item within 14 days of receipt for a full refund.

To initiate a return, visit our Returns Portal  with your order number and email address to generate your shipping label - here

Once your return arrives at our facility and passes inspection, your refund will be processed immediately. Please allow 5–10 business days for the credit to appear back on your original payment method. 

 Please note that initial shipping fees paid at checkout are strictly non-refundable and will be deducted from your total refund amount once a return or return-to-sender item is processed.

Yes, we deliver worldwide! We partner exclusively with premium express couriers—DHL Express and FedEx Priority—to ensure your ZARA pieces arrive quickly and safely, wherever you are.